Category Archives: Customer

  • Consumer Trends, Social Engagement

    With Instagram Threads, Facebook doubles down on the DM

    By Sara Shaw • October 4, 2019
  • In the News, Consumer Trends, QSR, QSR Customer Experience

    Off-premise orders reach about 60% of foodservice occasions

    By Sara Shaw • October 4, 2019
  • E-commerce Insights, In the News, Social Engagement, Media, Media Trends

    Facebook rolls out stories ads that direct people to messenger conversations with brands

    By Sara Shaw • October 2, 2019
  • Consumer Trends, E-commerce Insights, In the News, QSR, Media Trends

    Google, Olo partnership gives restaurants control of consumer data

    By Sara Shaw • October 2, 2019
  • Consumer Trends, Cool Stuff, In the News, New Technology

    Amazon just put Alexa into some wearable devices: earbuds, glasses, and a ring

    By Sara Shaw • September 27, 2019
  • Consumer Trends, Cool Stuff, E-commerce Insights, In the News, New Technology

    Google’s new tools aim to give advertisers real-time feedback on their ads

    By Sara Shaw • September 27, 2019
  • Consumer Trends, Cool Stuff, In the News

    Uber highlights changes to its app and services through Uber Eats

    By Sara Shaw • September 27, 2019
  • In the News, Consumer Trends, Competitor, QSR

    Beyond Meat stock soars 11% after McDonald’s announces Canadian test of its plant-based burgers

    By Sara Shaw • September 27, 2019
  • Consumer Trends, New Technology

    Sweetgreen to spend $150M in new funding on emerging tech

    By Sara Shaw • September 25, 2019
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