Category Archives: Customer

  • Consumer Trends, Cool Stuff, In the News, New Technology

    Voice Interfaces Beginning to Find Their Way into Business

    By Sara Shaw • January 3, 2018
  • Competitor, Creative, Social Engagement, New Technology, Media Trends

    Brands Can Now Sponsor Snapchat Filters with Animated Messages

    By Sara Shaw • January 3, 2018
  • In the News, Social Engagement, New Technology, Media Trends

    Snapchat’s Context Cards are Here: What You Need to Know

    By Sara Shaw • December 27, 2017
  • In the News, Social Engagement, New Technology, Media Trends

    Snapchat Launches Augmented Reality Developer Platform Lens Studio

    By Sara Shaw • December 15, 2017
  • Creative, Social Engagement, QSR Customer Experience

    The Real Story Behind Steak-umm’s Delightfully Weird Twitter Account

    By Sara Shaw • December 13, 2017
  • In the News, Competitor, Social Engagement, QSR Customer Experience

    Chipotle’s Free Queso Deal Has Backfired as People Slam the Dip as ‘Nasty’ and Demand the Chain Kill the Menu Item

    By Sara Shaw • December 13, 2017
  • Consumer Trends, E-commerce Insights, Media Trends

    Surviving 2018: Reinvent Your Brand as an Identity Company

    By Sara Shaw • December 8, 2017
  • Innovation, Competitor, Creative, Social Engagement

    McDonald’s Sponsored a Snapchat Bitmoji That Steals Your Coffee in Augmented Reality

    By Sara Shaw • December 8, 2017
  • In the News, Social Engagement, Media Trends

    YouTube Reveals Action Plan to Tackle Spate Brand Safety Issues

    By Sara Shaw • December 6, 2017
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