Lowe’s Grows The Customer Experience With Robot Greeters
By Melissa Martin • September 9, 2016Walking into a huge store can be a daunting task for the uninitiated. Lowe’s hopes to eliminate that scare factor with its new robot greeter, the LoweBot, which it will test in 11 California stores this fall. Not only will the LoweBot answer customers’ questions and guide them to sections around the store, but the robot’s screen will also display deals as it passes by certain products.