Shake Shack Launches Chatbot
By Hannah Wheeless • August 2, 2017
Shake Shack joins the Chatbot community with a top-notch bot built to engage and inform in real-time. The “ShakeBot” has the ability to answer more than 300 guest’s most frequently asked questions providing info on featured items, nutritional information, hours and more. The brand’s new bot is part of their push to create a premium guest experience with fun and instant engagement.