Starbucks Adds a Virtual Barrista, Sous Vide Eggs and a Tencent Partnership to Its Menu
By Melissa Martin • December 9, 2016
Starbucks revealed a variety of future business plans at their Biennial Investor Conference earlier this week. Their mobile app continues to change with “My Starbucks Barrista,” a chatbot that will allow customers to order their favorite drinks through a more casual messaging platform. In fact, Starbucks shared that a third of its mobile paying customers use Mobile Order & Pay, which is an app feature that allows customers to avoid cashier interactions altogether.