McDonald’s tried to be all things to all people. It didn’t work.

By Lauren Seegers • January 23, 2015

McDonald’s is having some Big Mac-sized problems as it finds its image and menu are poorly suited for consumers’ increasing preference for fresh, healthy ingredients.

McDonald’s acknowledges that many of its problems are of its own making: As the company tried to take on these new competitors while also hanging onto its traditional business, its menu grew bloated and its pricing strategy became confusing.

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In the News, Competitor, QSR, QSR Customer Experience

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