Pizza Hut testing carry-out pizza lockers for introverts

By Jack Herbert • July 31, 2019

While other pizza chains are battling each other for the upper hand on the delivery front, Pizza Hut is rethinking the carry-out experience. The chain announced that it revamped a Hollywood, California location to test a new pizza pick-up system. The new pizza pick-up system means customers will never have to speak to a person while picking up their pizzas. Customers place their orders via the Pizza Hut app, website, in store, or by phone call. In the store, lockers with digital displays indicate which pizzas are ready for pick up, with partial names on each locker so you know which order is yours. Customers double-tap the screen on their cubby, and it opens to reveal their order.
Pizza hut says these cubbies are not like an Amazon Locker set-up, because these cubbies are lined with special material designed to keep pizza hot and drinks cold.

Read the article »

Innovation, In the News, Consumer Trends, Cool Stuff, SouthEast, Central, West, Competitor, QSR Customer Experience, New Technology

Leave a Reply