Wingstop Expands Digital Ordering with SMS Text
By Hannah Wheeless • August 9, 2017
Wingstop goes beyond social media chatbots with the introduction of their SMS text ordering system. Customers are now able to order fully customized meals through a series of texts and prompts from “Wingbot”. Customers just text the word “order” to “WINGS” (or “94647”) to begin and a few texts later receive details on pick-up, directions to the unit and an ETA on when their wings will be ready.